map icon Where are we?

About the Neighborhood

See something that needs attention?

Call The East Cut CBD Dispatch at 415-543-8223 or
input a Service Request and we will take care of it!

Make a Service Request

THE EAST CUT CBD SERVICES

At The East Cut Community Benefit District, Street Services are more than a checklist—they’re the foundation of a thriving, welcoming neighborhood. Our dedicated team works daily to maintain clean, safe, and accessible streets, not only through routine maintenance and safety support, but by actively caring for the public realm and advocating for improvements that often go unseen. From removing debris to reporting infrastructure issues and supporting unhoused individuals, we’re committed to being a visible, reliable, and hospitable presence for everyone who lives, works, and visits here. We believe that great neighborhoods start from the ground up—and it begins with the streets.

Cleaning Hours: 5:30am – 10:00pm
Safety Hours: 24hrs

24hr Dispatch Phone: 415-543-8223

COMMUNITY FEEDBACK

Our Ambassadors are the heart of our Street Services team and a familiar presence throughout the East Cut. Many in the neighborhood know them by name—not just for their work, but for the sense of safety and connection they bring to the community every day. If you see them around the district, make sure to say hello!

In Their Own Words:

“I appreciate the presence of the East Cut workers in the community as well as being able to rely on the organization to help keep everyone safe and the neighborhood clean. It’s rare that a day passes where I don’t see an East Cut team member in the community helping keep the area clean and safe for everyone who passes through.”

– East Cut Neighbor

“I would like to send a huge THANK YOU AND JOB WELL DONE!! to Jerry that provided myself and my family with such a wonderful experience, he treated us as though we were part of his family, he made sure we were getting to where we needed to be, his knowledge of the area was unfounded, we never got lost the entire time we were there. Every encounter we had with Jerry was warm welcoming and he always brought joy to our days, we looked forward to seeing him daily.”

– East Cut Visitor

“Every person that I’ve run into wearing a shinny yellow jacket with East Cut on the back is always very friendly. They all do a great job keeping the neighborhood very clean and safe.”

– East Cut Neighbor

2025 STATISTICS

  • x,xxx instances of graffiti removed or cleaned

  • x,xxx homeless welfare checks and assistance

  • x,xxx pounds of garbage or waste removed

  • x,xxx requests for service answered

OPERATIONS REPORTS

JAN 2025
FEB 2025

SAFETY AND AMBASSADOR SERVICES

Community begins with safety and trust. Our Ambassadors are trained to respond to non-emergency quality-of-life concerns around the clock. Their visible presence and active engagement with residents, workers, and visitors help create a sense of security and support across the district.

While we are not a replacement for emergency services—call 911 in an emergency—our team is here to help address everyday issues and maintain a safe, welcoming environment.

OUR SAFETY SERVICES:

  • Responding to concerns about suspicious behavior
  • Addressing noise disturbances
  • Supporting individuals experiencing crises
  • Checking in regularly with building security staff
  • Monitoring and reporting public safety or infrastructure issues

CLEANLINESS AND BEAUTIFICATION

Our Clean Team and Ambassadors are on the ground early in the morning and late into the night, making sure the East Cut stays in top condition. They’re trained to notice the small things that make a big difference, whether that’s removing graffiti before most people see it or flagging infrastructure issues to the City for repair.

While we proactively patrol and maintain the public realm, we also rely on community input to help keep the district looking its best. If something needs attention, we want to hear from you.

OUR CLEANING SERVICES:

  • Graffiti and litter removal
  • Sidewalk pressure washing
  • Cleaning of street furniture and public fixtures
  • Biohazard and waste clean-up
  • Public sidewalk weeding
  • Reporting damaged infrastructure to the City
  • Outreach to unhoused individuals
  • Ongoing contact with local businesses

PRESSURE WASHING SCHEDULE

ZONE 1
ZONE 2
ZONE 3
ZONE 4
ZONE 5

HOMELESS WELFARE CHECKS

The East Cut CBD strives for a balance of maintaining clean sidewalks and connecting our homeless neighbors with the services they may need.
When we receive calls about homeless concerns, our rst priority is the health and safety of all parties. We make sure to treat everyone in the public
realm equally and with compassion.